Shipping policy
Shipping Policy – Preeti’s Eldorado Silver Goods
Thank you for shopping with Preeti’s Eldorado Silver Goods. We aim to provide a smooth and reliable delivery experience for all our customers. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few additional days. In such cases, we will notify you via email or WhatsApp.
Shipping Time
Estimated delivery times may vary depending on the destination:
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Singapore: 2–5 business days
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International Orders: 7–15 business days depending on the country and customs processing.
Please note that delivery times are estimates and may be affected by courier delays, customs clearance, or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order weight. Any applicable duties or taxes for international shipments are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp, allowing you to track your shipment until it reaches you.
Incorrect Address
Please ensure that your shipping address is accurate and complete. Preeti’s Eldorado Silver Goods is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you in resolving the issue with the shipping provider.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Preeti’s Eldorado Silver Goods
📍 62 Ubi Road 1, #08-06, Oxley Bizhub 2, Singapore 408734
📧 Email: preetiseldoradosilvergoodssite@gmail.com
📱 WhatsApp: +91 9901610506
We appreciate your trust in Preeti’s Eldorado Silver Goods and look forward to serving you.
